Privacy Policy

1Introduction

ShoufQatar is committed to protecting the privacy of its users. This policy explains how personal information is collected, used, and protected when you use our platform and services.

By using ShoufQatar, you agree to the terms set out in this policy.

2Data We Collect

We collect the following types of information:

Account information: name, email address, phone number, and password.
Payment information: credit card details (encrypted) or digital wallets.
Usage information: pages visited, events for which tickets were purchased.
Device information: browser type, IP address, and operating system.
Geographic location data (if you grant permission).

3How We Use Your Data

Processing ticket purchases and sending confirmations.
Personalising your experience and providing relevant recommendations.
Communicating with you about events, offers, and updates.
Improving our services and developing new features.
Complying with legal and regulatory requirements in Qatar.

4Sharing Data with Third Parties

We do not sell your personal data to any party. We may share some data with:

Event organisers for attendance management purposes only.
Certified secure payment service providers.
Government authorities upon legal request.

5Your Rights

The right to access and correct your personal data.
The right to request deletion of your account and data.
The right to unsubscribe from marketing messages.
The right to file a complaint with the relevant data protection authority.

6Security & Protection

We use SSL/TLS encryption to protect data in transit. Payment data is stored in encrypted form in accordance with PCI DSS standards. We conduct regular security audits to ensure your data remains protected.

7Cookies

We use cookies to improve your experience and remember your preferences. You can manage cookie settings through your browser.

8Contact Us

For any queries related to this Privacy Policy, contact us via:

Email: privacy@shouf.qa
Phone: 0097455055924
Address: Business Tower, Doha, Qatar